okbe Privacy Policy

When you register and use the okbe platform, we collect certain personal information that is necessary to provide you with a safe and personalised experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines, which are required during the account registration process. We also collect financial information such as your preferred payment method details and transaction history in order to process deposits and withdrawals securely. When you use our platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. In some cases, we may request a copy of a government-issued identification document to verify your identity in compliance with applicable Philippine regulations. We only collect information that is relevant and necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account verification and responsible gaming compliance. All data collection is conducted transparently, and you will always be informed of what we are collecting and why at the point of collection.

The personal data we collect is used exclusively to operate, maintain, and improve the okbe platform for the benefit of our Filipino players. We use your registration details to create and manage your account, verify your identity, and ensure that only eligible players aged 21 and above have access to our services. Your transaction data is used to process deposits and withdrawals accurately, detect fraudulent activity, and comply with financial reporting obligations under Philippine law. We may use your contact information to send you important account notifications, security alerts, and updates about changes to our terms or policies — we do not send unsolicited marketing messages without your consent. Technical and behavioural data collected during your sessions helps us identify and fix platform issues, optimise the mobile experience, and personalise the content and game recommendations you see. We may also use aggregated, anonymised data for internal analytics and business planning purposes, but this data cannot be used to identify any individual player. Your data will never be sold to third parties, and any sharing with service providers is strictly limited to what is necessary for them to perform their contracted functions on our behalf.

okbe does not sell, rent, or trade your personal information to any third party under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, but only to the extent necessary for them to carry out their specific functions. All third-party service providers we work with are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the service they provide to us. In certain circumstances, we may be legally required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies in the Philippines if we receive a valid legal request or are obligated to do so under applicable law. We will notify you of any such disclosure where we are legally permitted to do so. If okbe undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but it will remain subject to the same privacy protections described in this policy. We take every reasonable step to ensure that any party who receives your data treats it with the same level of care and security that we apply ourselves.

As a registered player on the okbe platform, you have the right to access, correct, and request the deletion of your personal data at any time, subject to any legal obligations that require us to retain certain records. You may request a copy of the personal information we hold about you by contacting our support team through the details available on the platform, and we will respond to your request within a reasonable timeframe. If you believe that any information we hold about you is inaccurate or incomplete, you have the right to ask us to update or correct it without undue delay. You also have the right to withdraw your consent to certain types of data processing, such as receiving promotional communications, at any time without affecting the lawfulness of processing that took place before your withdrawal. If you wish to close your account and have your personal data deleted, please contact our support team, noting that we may be required to retain certain records for a minimum period in accordance with Philippine regulatory requirements. We are committed to honouring your data rights promptly and transparently, and we will never penalise you for exercising them. For any privacy-related concerns or requests, please reach out to us using the contact information provided on the platform.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the okbe platform is encrypted using secure protocols, and access to personal data within our organisation is strictly limited to authorised personnel who need it to perform their job functions. We regularly review and update our security practices to address emerging threats and ensure that our safeguards remain effective and appropriate for the nature of the data we hold. Despite our best efforts, no online platform can guarantee absolute security, and we encourage you to take steps to protect your own account by using a strong, unique password and keeping your login credentials confidential. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including those relating to anti-money laundering and responsible gaming record-keeping. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. If you have concerns about the security of your account or suspect that your data has been compromised, please contact our support team immediately so we can take appropriate action.

okbe reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make significant changes, we will notify registered players through the platform or via the contact details associated with their account, giving you the opportunity to review the updated policy before continuing to use our services. The date shown at the top of this page indicates when the policy was last revised, and we encourage you to check back periodically to stay informed. Your continued use of the okbe platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes we make, you have the right to close your account and request the deletion of your personal data as described in Section 4 of this policy. We are committed to maintaining a clear and honest record of how our privacy practices evolve over time. For any questions about this policy or how we handle your data, please visit our FAQ page or contact our support team directly.